Terms & Conditions

By scheduling service with Pure Spring Carpet Cleaning, LLC. you agree to the following terms and conditions:

THE INFORMATION CONTAINED HEREIN SETS FORTH YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE TRANSACTION(S) CONTEMPLATED FOR HEREBY. THESE TERMS REQUIRE THE USE OF ARBITRATION (ON AN INDIVIDUAL BASIS ONLY; I.E., CASE CONSOLIDATIONS AND CLASS-ACTIONS ARE NOT PERMITTED) IN ORDER TO RESOLVE DISPUTES. PLEASE REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ENTERING INTO ANY TRANSACTION HEREUNDER IN ORDER TO CONFIRM YOUR ACCEPTANCE HEREOF. YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE, OR COMPANY UNLESS AND UNTIL YOU: (A) AGREE TO THESE TERMS AND CONDITIONS IN THEIR ENTIRETY; (B) ARE AT LEAST 18 YEARS OLD; AND (C) ARE NOT PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS, OR SERVICES BY ANY APPLICABLE LAW, RULE, OR REGULATION.

  1. Applicability of Terms and Conditions. These terms and conditions (these “Terms”) shall apply to your purchase of products and related services through Pure Spring Carpet Cleaning, LLC, its agents or employees (“Company”, “we”, “us”, or “our”) or through https://purespringcarpetcleaning.com (the “Site”). These Terms are subject to change at any time without prior written notice by the Company. The most recent version of these Terms shall be posted for your review at any time on the Site. Please review these Terms in their entirety prior to engaging in any transaction on the Site. Your continued use of the Site after any posting of updated Terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made.
  2. You are hereby retaining the Company to perform the carpet and/or upholstery steam cleaning, pet treatment, stain removal services, and any and all other services offered by Company (collectively the “Services”). The Company may decline to service any area it deems hazardous for any reason.
    • Stain Removal. The Company and/or its agents or employees shall make reasonable efforts to lift stains, the Company makes no representations, warranties, or guarantees that the stains shall be lifted and provides notice that certain stains cannot be removed (i.e., bleaching, burning, water damage, etc.).
    • Customer Safety. You are responsible for keeping all individuals, regardless of age, understanding, or ability, pets, service and/or emotional support animals free and clear of the service area as the tools, products, and methods create an increased risk for injury due to tripping and/or slipping. Similarly, the products used may be toxic if ingested, used improperly, or if the person/pet/animal is allergic to any of the component parts.
    • After Care. After Service(s) is performed, the carpet and/or upholstery will be wet. You are hereby notified not to place any object, metal or otherwise, on the wet fabric until it has dried fully, otherwise rust stains, indentations, and/or mold may occur. The Company is not liable for any damage caused by negligent after care.
    • You hereby consent to the Company and/or its agents or employees taking photographs and/or video content of the reasonable Service area to be used for marketing and/or other purposes as the Company sees fit in its sole discretion. The Company shall retain any and all ownership interest in all photographs and/or video content taken before, during, or after the Service is conducted.
  3. Price Quotes. Price quotes for Services, given orally or in writing, shall serve as an estimation and are for your information only. The price quoted is subject to change without advance notice, at time of Service in the event of a clerical error, customer requested change in Service, and/or unanticipated difficulty in Company’s ability to perform requested Service. All such changes shall be made by the Company in good faith and in its sole discretion.
  4. Payment Terms. You will be responsible for the prices stated at the time the Service is rendered. The Company may, at its sole discretion, agree to delay payment for up to ninety (90) days. Payment may only be made with exact cash, check, valid credit or debit card, or use of a bona-fide electronic payment provider (i.e., Venmo). By using any such card or payment provider, you are hereby representing and warranting your full right and authority to make such purchase in the manner elected without violating any applicable law, rule, or regulation.
  5. Representations & Warranties (“R&Ws”); Disclaimers; Limitations on Liability.
    • Customer’s R&Ws. You represent and warrant to us as follows: (i) that you have the right to enter any transaction contemplated for hereby without violating these Terms, any applicable law, rule, or regulation, and/or any agreement with, or rights of, any third party; (ii) that you will use the goods and services provided hereunder exactly as authorized and never in any way that would violate any applicable law or third party right of any kind; and (iii) that you are buying goods or services from the Site or Company for solely your own use, and not for resale or export.
    • Company’s Warranty and Company’s Disclaimers.We do not manufacture (or direct the manufacture of) any of the cleaning products used in any way. The use of the cleaning products in conjunction with our Services does not constitute an affiliation with or endorsement of any of the cleaning products or their manufacturer. As such, subject to applicable law, we are providing the Services to you “as is” without express or implied warranties of any kind (including without limitation any: (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage or trade, or otherwise). They are, however, covered by the manufacturer’s warranty as detailed in any product’s description. You can avail yourself of any of the manufacturer’s warranties by following the instructions provided in their warranty agreement[s]. You acknowledge and agree that under no circumstances shall we be liable for any breach of the manufacturer’s warranty claims and/or for any loss or damages that may arise out of the manufacturer’s failure to honor its warranty obligations to you.
    • Liability Cap.UNDER NO CIRCUMSTANCES WILL COMPANY’S OBLIGATION OR LIABILITY UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE YOU PAID FOR ANY SERVICES. ADDITIONALLY, UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OF USE, DATA, BUSINESS, GOODWILL, REPUTATION, OR REVENUE, AND/OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR OTHER DIRECT OR INDIRECT LOSSES OF ANY KIND.
  6. Third-Party Beneficiaries. These Terms are for your sole benefit and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
  7. Force Majeure. Company shall not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods, lockouts, fires, acts of God, terrorism, and/or delivery, vendor, supplier, or other third party delays, non-performance, or failures of any kind.
  8. Company may assign or otherwise transfer any or all of its rights or obligations hereunder, in whole or in part, to any third party in its sole discretion. You may not assign any of your rights or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void.
  9. In the event that any part or portion of these Terms is deemed to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
  10. Governing Law. These Terms shall be governed by the laws of the State of Idaho without regard to its conflict of laws principles.
  11. No Waivers. Our failure to enforce any of our rights hereunder will not constitute a waiver of our right to make such enforcement in the future, subject to applicable law.
  12. We may provide notices hereunder to you by: (i) email; (ii) regular mail; or (iii) posting them on the Site. You shall be responsible for ensuring that you have provided us with your current email and mailing addresses. You can contact us at any time by any of the following means: (i) email, at: [email protected]; or (ii) personal delivery, overnight courier, or registered or certified mail to: P.O. Box 1285, Eagle, Idaho 83616.
  13. Entire Agreement. These Terms, along with any instructions that we provide you with relating to any product or service you obtain from us through the Site or Company, orally, or in writing, any terms and conditions that may be provided in connection with any promotion or other sale, and our Site’s ‘Terms of Use’ and ‘Privacy Policy,’ shall, collectively, be deemed a final and integrated agreement between you and us with respect to the subject matter hereof.